PRIMARY RESPONSIBILITY: Responsible for driving new and Installed Base sales for Rackspace technologies. Responds to sales inquiries and develops qualified leads through targeted outbound calling. Responsible for the full sales cycle from lead to close. May independently close sales opportunities or serve as a technical advisor in partnership with other sales reps.
- SALES CYCLE: 3 – 12 months
- SCOPE: Sells complex Cloud Office based configurations to management at the senior and executive level.
- JOB COMPLEXITY: Generates and qualifies customer leads. Sells to senior and executive level management requiring complex configurations. Acts as a key lever in building promoter customers. Generates potential client leads, occasionally making client site visits and presentations. Uses internal relationships to exceed customer expectations and provide support to the team. Maintains a clear understanding of how existing customers are using Rackspace solutions. Engages and persuades customers and prospects. Works with Sales Engineers to ensure client receives the most accurate and relevant proposals. Utilizes Salesforce, proposal tools, and other sales utilities. Collaborates with sales teams and leaders to increase the technical knowledge of the specialty product among sales teams and assist in identifying customer opportunities. Challenges customers to utilize technology in new ways. Understands the Rackspace support model and proactively addresses potential issues in customer configurations.
- SUPERVISION: Minimal supervision required. Receives some general direction from manager. Mentor more junior sales representatives.