Systems Engineer II / III

US-TX-San Antonio | US-TX-Austin | US-Remote
Req #
Networking, System Administration / Engineering

Overview & Responsibilities

Do you like to automate even the most simple tasks to avoid manual work? Do single points of failure and non-redundant systems give you nightmares? Are you most comfortable on the cutting edge of technology? If this describes you and you’re ready to attack some of the most complex problems in the industry, then it’s time for you to take on the challenge of being a Systems Engineer for Rackspace.


With over 200,000 customers hosting their environments from ten data centers across the globe, the opportunities to solve the complex problems they present or to build the infrastructure they rely upon is endless—you choose which path you want to take. Put that genie LAMP away (pun intended) …this isn’t a wish, it’s the real deal.


Customer Focus: Our Systems Engineers get to build a stable and scalable platform for our most critical business applications. As a Systems Engineer, you will design and implement the solutions that will drive shared success with our customers and our organization.


Automation: Ansible, Chef, Puppet, Salt, Terraform and whatever comes next. These are the toys of the trade, and our Engineers always share their toys with our Software Developers, Infrastructure Engineers and Quality Engineers. This is a team sport, kids. Silo workers need not apply.


If all this sounds interesting, challenging, and exciting to you, apply and talk with one of our talent specialists.



In this role you will:

  • Work with an awesomely talented team
  • Design and build and internal Platform as a Service to support internal Rackspace development teams
  • Support internal teams on multiple platforms including VMWare, AWS and OpenShift.
  • Automate infrastructure and application deployment for internal Rackspace developers using tools such as Terraform, Puppet, Ansible, and Jenkins
  • Architect and Develop full stack solutions, from whiteboard to green SLA’s
  • Develop tools and processes to improve customer and Racker lives
  • Educate on best practices in terms of redundant architecture and application deployment workflows
  • Work with the open source community to help deliver features and fixes for our most commonly used tools


Required Qualifications:

  • Experience with various infrastructure platforms such as OpenShift, Kubernetes, VMWare and AWS
  • Experience automating and orchestrating workloads across multiple public cloud providers
  • Automation experience with at least one configuration management system such as Puppet and Ansible
  • Experience working at least one of the following languages: Python, PHP, Ruby or groovy
  • Proficient with git and git workflows
  • Proficient in leveraging CI and CD tools to automate testing and deployment
  • Experience working in an Agile, fast paced, DevOps environment
  • Knowledge (preferably experience) in building distributed, highly available applications
  • Ninja level Linux skills, while being comfortable working in both RHEL and Debian based environments
  • Experience in the configuration, management, and troubleshooting of common web server, database, caching, and database services
  • Excellent written and verbal communication skills with ability to communicate technical issues to nontechnical and technical audience.
  • Bachelor’s degree in Computer Science, MIS or related technical field required and 3 +years of experience. At the manager’s discretion, additional experience may substitute for the degree requirement


Guru (Preferred) Qualifications:

  • Proficiency with Python, PHP, or Ruby
  • Experience with Ceph storage
  • Experience building PaaS infrastructure (OpenShift, Kubernetes)
  • Relevant technical certifications around Red Hat, MySQL, AWS, etc