Rackspace is a leading managed services provider for cloud and hosting solutions based on VMware technologies with more than a decade’s worth of VMware operational expertise gained from operating thousands of virtual machines and hypervisors on a global scale. This is one of the biggest market opportunities and a growing business for Rackspace. This division is also one of the largest businesses within Rackspace with aggressive goals to grow the business further. Take a look at Rackspace and VMware relationship here https://www.youtube.com/watch?v=cdBxtjfYAy8
As part of the VMware Business Unit at Rackspace you will have the opportunity to grow your career working on some of the latest and greatest VMware technologies, including compute, storage and network virtualization, software-defined datacenter, cloud orchestration and automation, and more to drive great customer outcomes. You will play a role in bringing products to market that will help transform thousands of customers from their on-premise IT infrastructure into a hybrid cloud journey by working alongside fellow Rackspace architects, engineers, support, marketing, sales as well as our VMware partners.
You will be able to directly influence the customer growth and revenue and have a direct impact to the bottom line of this business.
Do you like VMware technology? Do you enjoy taking products through their entire lifecycle including execution, launch, go-to-market, sales and support enablement? Do you want to have an influence in the future of traditional IT customers to grow into the hybrid cloud world? Do you want to grow your career in one of the hottest areas of managed hosting and cloud solutions?
Join the product development team of VMware business at Rackspace in this journey.
A Product Operations Analyst for the VMWare Practice Area is responsible for operational business integration of all new products and features prioritized by the Product Management team.
The VMWare Practice Area is looking for a highly motivated Product Operations Analyst to work with the team to build and launch new products and features. This role is responsible for the end to end life cycle of a product and is required to develop how the product is sold, implemented and built, supported and decommissioned. This includes identifying updates for all sales and support processes as well as defining, documenting, and testing all appropriate system change requirements. Throughout the life of the product, Operations Engineers are also responsible for process improvement and increased revenue recognition. The team interacts with all parts of the business (such as Sales, Support, Data Centers, Supply Chain, Finance, IT, and Legal) to ensure needs are met and the product is supported and functioning correctly.
In this role you will:
Responsibilities and Deliverables