Rackspace is modernizing IT in today’s multi-cloud world. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. We serve over 50% of the Fortune 100 companies & customers in 120 countries around the globe. Our achievements are powered by our people – we call them Rackers. We grow & thrive through world-class development opportunities, learning & selling bleeding-edge technologies & solutions, and most importantly, connecting with each other (the best & brightest in the industry). Are you a Racker? Join us!
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Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
PRIMARY RESPONSIBILITY: Responsible for the day to day development, maintenance and reporting of data to the business. This includes the gathering of requirements, the discovery of data sources, the creation of reports, and the analysis of data. May also be called upon to present findings to leadership, change processes based on findings from data, and lead projects driven by data analytics.
JOB COMPLEXITY: Works with business to ensure stakeholder requirements are addressed through integration solutions in a manner that aligns with timelines and quality expectations. Able to extract data per requirements from SQL, Oracle, or other databases and consolidate using a variety of reporting tools and interfaces. Comfortable putting together and presenting findings to C-level leadership on the run of the business and on key findings from data analysis.
KNOWLEDGE/SKILLS/ABILITY: Must have excellent communication skills. Ability to understand and capture business problems and needs. Must be able to utilize Excel, Word, Powerpoint, and Qlikview to present analytical findings and data. Must have advanced Excel expertise, including the ability to utilize pivot tables, charts, and graphs. Ability to use basic Excel graphs and charts to answer basic business questions. Must have basic QV Access and Navigation skills. Must have basic SQL skills with the ability to perform Select*s and pull initial data sets into Excel. Ability to perform source vs. reported data comparison validation. Working knowledge of Data Warehouse facts and Dims. Must demonstrate a moderate level of team skills such as: Respecting, listening, persuading, helping, sharing and participating. Must demonstrate a moderate level of customer service skills such as: Managing customer expectations, delivering customer experience, willingness to be flexible, eagerness to learn the customers business and passion for taking care of the customers. Must demonstrate a low level of leadership skills such as: Communication, Mentoring, Problem solving, self management, decision making and integrity. Ability to communicate technical info and ideas so others will understand. Ability to successfully work and promote inclusiveness in small groups. Ability to provide FANATICAL support.
EXPERIENCE/EDUCATION: Requires a Bachelor's degree in Computer Science, MIS, or Business Administration from an accredited institution and 3 years of BI experience. Post-graduate education or training desirable. Strong skills in Excel and T-SQL recommended. Comfort using Qlikview desirable.