Serves as liaison between end users and development during the initial phase of product creation. Defines the system and functional requirements of the product. Defines specifications and data models for product development and testing. Using development specification, creates detailed use cases. Assesses available technologies and recommends solutions to development team. May play a key role in the training of customer and technical support personnel.
SKILLS/KNOWLEDGE: Excellent level of knowledge of business operations to create requirements for product development. Advanced project management and technical business analysis skills. Excellent time management, communications, decision-making, presentation, human relations, and organization skills. Able to resolve problems in a timely manner. PCs and various software applications.