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Team Leader, Fanatical Support (Middleware) - IN

Team Leader, Fanatical Support (Middleware) - IN

Req # 
38168
Location(s) 
IN-Gurgaon
Category 
Leadership, Professional Services, System Administration / Engineering

Job Overview

Overview & Responsibilities

  • Manage cloud-enabled application management services for Oracle Fusion Middleware that provide complete support for the underlying hosted application infrastructure.
  • Serve as a primary Middleware Admin for a group of US based customers.
  • Architect and Development of SOA
  • Assists management with hiring processes and new team member training.
  • Develops strategies to promote team member adherence to company regulations and performance goals.
  • Monitor team’s work for quality and guideline compliance.
  • Conducts team meetings to update members on best practices and continuing expectations.
  • Interacting with customers and effectively handling customer complaints
  • Prepare documentation and cross train team members on technology.
  • 24x7 Support

 

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Qualifications

  • BS Computer Science or related field.
  • Team management Experience.
  • Ability to skillfully manage and mentor team members.
  • Result-oriented manager with excellent Interviewing Skills.
  • Experience in performance management & team development.
  • Strong Relationship Building, Customer Service Skills.
  • Domain Knowledge and Industry Experience.
  • Experience as Oracle Fusion Middleware Admin. Experienced as a Middleware Admin performing design, installation and administration of Oracle middleware products.
  • Industry certification and exposure to Java EE application maintenance on proprietary and Open Source middleware platforms.
  • Aware of High Availability Concepts and Configurations with atleast one middleware platform like WebLogic.
  • Hands-on Build, deployment and exposure to support all different components of Oracle Fusion Middleware.
  • Strong Analytical skills to perform problem trend analysis to prevent problem recurrence and improve service levels.
  • Good Troubleshooting skills.
  • Experience in Scripting to handle automation / administration. Exposure to scripting in Shell, Perl, Python a plus.
  • Must have hands-on experience on Weblogic, Installation and configuration of BPEL\SOA, Demantra & 11gAS Discoverer.
  • Exposure to Oracle Fusion Middleware design concepts, including SOA/ BPM/ OSB system experience.

Excellent oral and written communication skills.