Rackspace is modernizing IT in today’s multi-cloud world. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. We serve over 50% of the Fortune 100 companies & customers in 120 countries around the globe. Our achievements are powered by our people – we call them Rackers. We grow & thrive through world-class development opportunities, learning & selling bleeding-edge technologies & solutions, and most importantly, connecting with each other (the best & brightest in the industry). Are you a Racker? Join us!
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Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
PRIMARY RESPONSIBILITY: Responsible for performing contract negotiations, administration, and project management activities for a wide variety of contracts and sales and support-related activities.
KNOWLEDGE/SKILLS/ABILITY: Excellent knowledge of the contracting process, sales, and the services and activities of contract negotiations. Knowledge of complex principles and practices of negotiations and contract compliance. Strong ability to interpret and explain commercial terms and procedures and communicate information and ideas in a clear and concise manner, both orally and in writing. Ability to establish agreement among business owners. Ability to negotiate and/or draft complex legal agreements and prepare clear and concise reports. Strong proficiency in technology, including the internet, Email, Adobe, and Microsoft Office applications, especially in Word, Excel, and PowerPoint. Ability to work well under pressure, as a team member, and with minimal supervision in a fast-paced work environment. Excellent planning and organizational skills and attention to detail. Ability to successfully work and promote inclusiveness in small groups. Ability to handle multiple complex projects simultaneously, prioritizing work to meet competing deadlines. Ability to provide FANATICAL support.
JOB COMPLEXITY: Develops pre-negotiation strategy and position. Conducts negotiations with select prospects, prepares contract documents, obtains required approvals, and distributes contracts. Conducts debriefings with sales teams and legal counsel describing the strengths, weaknesses, and risks of the proposed terms. Monitors contracts for potential problems and recommends innovative methods to deal with the issues that are beneficial to both the prospect and Rackspace. Conducts pre-proposal conferences and assists sales teams with answering questions and clarifying requirements for potential customers. Takes a lead role in complex contract negotiations as needed and in accordance with legal counsel. Notifies sales, legal, and other supporting functions of potential contractual problems and brings closure to the negotiation. Negotiates, drafts, manages, and, if necessary, seeks approval for, a wide variety of agreements, including complex sales and support-related agreements, channel partner agreements, and NDAs. Drafts non-standard agreements for attorney review and approval. Interacts with various internal groups and personnel to facilitate win-win situations. Assists legal counsel by providing input on agreement-related terms / negotiations, and minimizes delays in agreement processing / negotiation. Takes a lead role with other contracting activities related to sales and support, as required.
SUPERVISION: Works largely independently with latitude for independent judgment and with minimal supervision from legal counsel. May provide assistance to lower level team members.
EXPERIENCE/EDUCATION: High school diploma or equivalent required. JD, Paralegal certification, or Bachelor's of Business Administration. 1-3 years of contract and negotiations experience w/ JD. 5-7 years of contract and negotiations experience w/ Paralegal certification or BBA.
PHYSICAL DEMANDS: General office environment. May require long periods sitting and viewing a computer monitor. Moderate levels of stress may occur at times. No special physical demands required.