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QE Manager - Billing Applications

QE Manager - Billing Applications

Req # 
US-TX-San Antonio
Quality Engineering

Job Overview

Overview & Responsibilities


  • Manages testing effort for one or more products within a product line. 
  • Manages the design and development of test plans and scripts to ensure alignment with the business requirements across multiple products. 
  • Ensures that software development projects meet quality standards prior to project release.  Recommends most efficient way to produce new products.
  • Evaluates progress and results of development efforts.
  • Responsible for hiring, performance appraisals, and pay reviews of Quality Engineers.
  • Works collaboratively with quality management to achieve common objectives, goals and results. 



  • Experience working within an Agile development process (Scrum, XP, Kanban etc) from an Agile testing and management perspective. Demonstrated working proficiency of QE processes and methodologies.
  • Demonstrated working proficiency of automated testing strategies and techniques.  
  • Demonstrated ability to understand how elements of systems work together and develop quality strategies for robust test validation. 
  • Strong people management skills, with a proven ability to hire and grow technical talent.  Ability to understand technical specifications. 
  • Solid understanding of Cloud computing and SOA.  Solid understanding of continuous integration and delivery concepts. 
  • Must posses the ability to manage multiple competing priorities while driving resolution and getting results.  Proven ability to deliver results in a fast-paced environment, under tight deadlines.  Excellent attention to detail, written and verbal communication skills, interpersonal skills, time management skills, and problem solving and analytical skills.


  • Creates test strategies, resources, and delivers high quality projects to production.    
  • Serves as a champion for quality through daily interactions with QE and cross functional team members. 
  • Strategically plans to anticipate quality risks and mitigates those risks.
  • Span of contribution and influence covers multiple products of small to large size and complexity.  Designs and implements a robust test environment for concurrent testing of multiple releases. 
  • Leads the end to end testing strategy efforts on assigned projects.
  • Works closely with Product and Development teams to understand product vision and requirements. Defines entrance and exit criteria for a product to ship. 
  • Reviews, analyzes and recommends tools to increase QE effectiveness and efficiency.
  • Ensures that quality measures continuously improve based on industry standards, and accepted best practices.  Provides assessments and recommendations to cross functional product teams regarding the continuous improvement in software quality.
  • Defines, delivers and analyzes QE metrics.



  • Bachelor’s Degree in Computer Science, Computer Engineering, related field of study is required.
  • Requires 7 to 10 years of technical experience in software development and QA with a minimum of 3 years in a QE Lead or management role.