• HR Business Partner

    Location(s) US-TX-San Antonio
    Req #
    Human Resources
  • About Rackspace

    Rackspace is modernizing IT in today’s multi-cloud world. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. We serve over 50% of the Fortune 100 companies & customers in 120 countries around the globe. Our achievements are powered by our people – we call them Rackers.  We grow & thrive through world-class development opportunities, learning & selling bleeding-edge technologies & solutions, and most importantly, connecting with each other (the best & brightest in the industry). Are you a Racker? Join us!


    More on Rackspace


    Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

    Overview & Responsibilities

    At Rackspace, HR is more than just solving people problems. It’s having a seat at the table, partnering with business leaders, and delivering results. Rackspace is a dynamic company with opportunities to grow in multiple areas whether it’s supporting product/technology, sales & marketing, M&A activity, or overall people and culture strategy, Rackspace is a place to learn and grow your career. Here, we call our employees "Rackers." That's not a title or a label - it is an attitude and reflection of who we are, what we do, and most importantly how we do it. Rackers are the voice behind the call, the brains behind our expertise and innovation, and the heart behind our service to customers. Exceptionally talented, creative, smart people helping the world leverage technology to achieve a greater purpose - that's who we are.




    We are seeking an HR Business Partner – someone who loves to advise leaders, activate to create people strategies that support the business plan, and wants to be part of an amazing team.


    Specific duties include:

    • Translating business strategies and issues into appropriate HR actions. 
    • Coaching key business leaders on leading and managing their organizations effectively. 
    • Diagnosing oganizational effectiveness issues and implementing solutions. 
    • Running largescale HR processes including annual compensation cycle, performance management cycle, hi-potential talent review, engagement survey, and more.
    • Maintaining Workforce and Organizational Planning
    • Manage Escalations.
    • Work directly with Sr. Director Groups.

    The right candidate will:

    • Exercise excellent judgment and make recommendations that balances the needs of employees as well as the company. 
    • Our HR Business Partners are the single point for HR for their assigned business unit, so an ability to manage multiple competing and important priorities quickly, and effectively communicate back to other HR stakeholders and business leaders is critical.
    • Above all, a strong sense of integrity and impeccable professional maturity is a must.
    • Maintain a holistic knowledge of all major HR functional areas (compensation, talent acquisition, benefits etc.). 
    • Have proven HR business partner skills. 
    • Knowledge and experience with team dynamics. 
    • Expert knowledge of applicable employment laws, compensation philosophies, and the HR operating mechanisms. 
    • Applies excellent interpersonal skills both in one-on-one situations with all levels of personnel, and in facilitating group meetings and keeping them on track.
    • Use seasoned judgment to suggest approaches that optimize among customer needs, business/technological constraints. 
    • Understand the principles of change management and is able to architect and execute a change effort.
    • Consistently apply effective process management and project management skills




    • 7+years of experience 
    • BS/BA in Management, Human Resources, Organizational Psychology, or equivalent experience.
    • PHR/SPHR preferred.
    • Advanced knowledge of Microsoft Office; experiene with an HRIS System-based software.
    • Strong organizational and planning skills.
    • Ability to maintain confidentialty.
    • Ability to work well with others both in person and across other offices through remote communications.
    • Excellent communication skills
    • Strong problem solving ability with prioritization and attention to detail.