• Oracle Functional Supply Chain Consultant

    Location(s) US-MA-Norwell
    Req #
    Supply Chain
  • About Rackspace

    Rackspace is modernizing IT in today’s multi-cloud world. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. We serve over 50% of the Fortune 100 companies & customers in 120 countries around the globe. Our achievements are powered by our people – we call them Rackers.  We grow & thrive through world-class development opportunities, learning & selling bleeding-edge technologies & solutions, and most importantly, connecting with each other (the best & brightest in the industry). Are you a Racker? Join us!


    More on Rackspace


    Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

    Overview & Responsibilities

    Overview & Responsibilities

    Rackspace is looking for an Oracle Functional Supply Chain Consultant to join our team. The ideal candidate can demonstrate their ability to be creative, analytical and strategic. In this role, you will work closely with customers to understand their business needs and develop solutions for enterprise applications.  It is a requirement to be able to understand customer goals and objectives and apply their knowledge of systems and tools to help meet those goals and drive efficiency within the customer business processes, systems and tool set.  To be a Racker is all about Fanatical Support, the results obsessed customer service that's been at the core of Rackspace since 1999. By being a member of the Supply Chain team, the role of Oracle Functional Supply Chain Consultant will play a key part in helping drive the performance of Rackspace.


    If you like being challenged and want to continue to learn and grow while bringing your best every single day - then being an Oracle Functional Supply Chain Consultant at Rackspace is for you! Join us at a company that has an award-winning culture and a set of core values that you can stand behind. Come to Rackspace and be an Oracle Functional Supply Chain Consultant!


    • Expert knowledge of enterprise applications in one or more modules/systems. 
    • Understands and documents current state of customer application processes and configuration

    Documents desired state, identifies opportunities, assesses available technologies, and advises customer on system capabilities and options to reach desired state

    • Advises customer on efficiencies and process improvements to consider based on application capabilities, best practices, and understanding of customer business objectives. 
    • Proactively identifies issues and roadblocks and addresses through customer consultation prior to solution implementation. 
    • Creates detailed technical specifications and data models for customer solutions. 
    • Creates roadmaps for customer changes and implementations. 
    • Serves as a liaison between customer and technical team to implement solutions, resolve questions, and assist with training. 


    In this role you will:


    • Manage the testing and application of systems configurations in line with project time frames. 
    • Analyze results of application testing to ensure solution matches the documented business need.
    • Develop training outlines for end users. 
    • Work with solution architects and technical SMEs to translate project requirements into solution designs, project estimates, and activity plans. 
    • Create project/customer engagement documentation. 
    • Work within team to identify and resolve common issues with internal processes. 
    • Drive and implement best practices within the team.


    Basic Required Qualifications:

    • Functional professional with 4+ ERP Supply Chain Management implementations (e.g., Oracle ERP Cloud, Oracle R12) as a senior team member, team lead or Project Manager on at least one full cycle implementation.
    • Experience as a resource in the implementation lifecycle of at least one Oracle ERP Cloud project (Release 10 or later).
    • A minimum of 10 years of experience implementing some combination of Oracle Supply Chain Management applications including but not limited to: OM/Shipping/Pricing, BOM, Cost Mgmt, Mfg (Discrete or OPM), WIP, Inventory, Purchasing
    • Demonstrated experience as a senior resource assisting in the definition of systems strategy, gathering and documenting business requirements, leading fit-gap analysis, as-is and to- be business process designs, conference room pilots (CRPs) functional configuration, testing, client user training.
    • Must have experience collaborating with clients on business process enhancements
    • Up to 80% travel required
    • Basic knowledge or Oracle SQL and Database to help in debugging issues
    • A Bachelor’s degree


    • Ability to work independently and manage multiple task assignments.
    • Additional Oracle modules (at least one) ASCP, Projects, WMS, Quality, Install Base (Depot Repair/Field Service), Shop Floor
    • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
    • Commitment to gaining exposure in multiple industries
    • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
    • Experience mentoring junior staff
    • An advanced degree in the area of specialization
    • Experience leading an entire work stream of relevant Oracle applications
    • Ability to communicate technical info and ideas so others will understand.
    • Ability to successfully work and promote inclusiveness in small groups.
    • Ability to provide FANATICAL support.

    Rackers are fanatical about growth, innovation and collaboration. We are constantly striving to improve and better ourselves so that we can better support our clients. If you have a growth mindset and thrive under pressure, you are probably a great fit for our team!