• HR Business Partner ANZ

    Location(s) AU-NS-Sydney
    Req #
    Human Resources
  • About Rackspace

    Rackspace is modernizing IT in today’s multi-cloud world. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. We serve over 50% of the Fortune 100 companies & customers in 120 countries around the globe. Our achievements are powered by our people – we call them Rackers.  We grow & thrive through world-class development opportunities, learning & selling bleeding-edge technologies & solutions, and most importantly, connecting with each other (the best & brightest in the industry). Are you a Racker? Join us!


    More on Rackspace


    Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

    Overview & Responsibilities


    The HR Business Partner has responsibility for the development and implementation of the people strategy for the ANZ region. Working alongside senior leaders and managers, the HRBP will support on all people matters, providing leadership, coaching and support to drive a high performance and results culture across the region.




    Execute the ANZ people plan, adapting it as appropriate to achieve the business goals of both International and client groups.


    • Revenue, profit, NPS, revenue per Racker, attrition, (measured at both the group and department level) and Engagement Survey
    • External awards (Best Companies/Great Places to Work)
    • Feedback from business stakeholders


    Develop and execute plans to identify and meet the talent and capability requirements of the client groups, leading the Talent Acquisition and Development initiatives.


    • Headcount and resourcing plans achieved
    • Regional training plans in place and to budget
    • Succession plans in place
    • Development plans in place for a high percentage of Rackers
    • % of internal moves


    Refine the job family and reward structures in place within the client groups so that we attract and retain Rackers, whilst incentivising high performance.

    • Business performance metrics
    • Engagement Survey, attrition

    Support the Racker engagement process within the client group, enabling leaders to maximise Racker engagement within their respective areas.


    • Engagement survey, attrition

    Delivery of core reward processes such as merit, equity and bonus administration. Regularly reviewing the benefit offering is competitive within the markets we operate.

    • All reward processes complete on deadline and without error

    Work with line managers to successfully resolve all employee relations issues.


    • Number of tribunals


    Lead, coach and develop more junior members of the APAC team to complete HR activities across the region


    • Feedback on HR team effectiveness

    Support the client groups in delivering the performance management process on time and to high standards.


    • Performance management calendar achieved


    Lead and co-ordinate HR projects as required

    • Projects delivered to achieve defined goals





    • Proven experience of being a successful business partner in a fast-paced, dynamic and energetic HR team and company
    • Proven experience working with a range of commercial business units and senior stakeholders, successfully helping them drive their people plans and performance
    • Excellent knowledge of HR practices and ANZ/HK employment law and experience of complex ER cases
    • Flexible personal style, proven ability to influence at all levels of an organization and challenge thinking in an appropriate, useful way
    • Excellent organization, interpersonal and communication skills
    • A fun, can-do attitude with that “bouncebackability” factor for when things don’t go as you expect
    • A genuine thirst for learning and proactiveness around wanting to improve, both themselves, others and process they work with
    • Experience of using HRIS systems
    • Relevant university degree or HR qualification
    • Proficient in Microsoft Office, Excel and PowerPoint