• Lead, Quality Engineering

    Location(s) US-TX-San Antonio
    Req #
    Quality Engineering
  • About Rackspace

    Rackspace is modernizing IT in today’s multi-cloud world. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. We serve over 50% of the Fortune 100 companies & customers in 120 countries around the globe. Our achievements are powered by our people – we call them Rackers.  We grow & thrive through world-class development opportunities, learning & selling bleeding-edge technologies & solutions, and most importantly, connecting with each other (the best & brightest in the industry). Are you a Racker? Join us!


    More on Rackspace


    Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

    Overview & Responsibilities

    Position Overview


    We are seeking a Lead, Quality Engineering (QE) to join our team in San Antonio or Austin, TX.


    As a Quality Engineering Lead at Rackspace you are responsible for overseeing the testing resources, framework, and test infrastructure for “TES: Global Sales Enablement” product line.  At Rackspace, we pride ourselves in providing a great working environment, talented team members and cutting edge technology.  For this role you will be managing a team of technical Quality Engineers and work side by side with Software Development.  A passion for quality and a fanatical support attitude is a must.  This position is located in San Antonio, TX and open to Austin, TX as an alternate location. As a Lead, you will report directly to the Senior Manager of Quality Engineering.



    Position Description


    Job Complexity

    • Leads testing effort for one or more products within the Cloud Infrastructure Product line
    • Creates test strategy documentation
    • Identify failures to determine whether they are related to gaps in testing, maintenance, issues, or functional issues
    • Review test strategies and report on test results to cross functional team
    • Lead a team of quality engineers that deliver test automation and maintain the CI/CD pipeline
    • Conducts code reviews of more junior SDT's tests
    • Assess and communicate risks based on product complexity, resource and/or timeline constraints
    • Follow Agile development methodologies such as Scrum or Kanban
    • Schedules quality engineering resources and maintains test strategies that include security, integration, performance and positive and negative functional test coverage.
    • Work closely with QE leadership, development, product managers and support
    • Facilitate communication upward and across the cross-functional project team including project status, justifications for variances and technical information
    • Measure and evaluate test progress including results of development test efforts (unit tests)
    • Lead personnel activities of staff (i.e., hire, train, appraise, set goals, reward, motivate, discipline, writes performance reviews, recommend termination as necessary).
    • Provides input for solving problems and recommends or executes a well-defined remediation plan
    • Participates in design and architecture reviews
    • Collaborates with other quality and development engineers to build, evolve, and maintain a scalable continuous build and deployment pipeline


    Minimum Requirements

    • Bachelor’s Degree in Computer Science, Computer Engineering, related field of study is required
    • 5 years of technical experience in software development and QA


    Preferred Requirements

    • Minimum of 4 years of Quality Engineering experience
    • Experience in testing APIs, user interfaces , web services and/or web applications
    • Experience working within an Agile development process (Scrum, XP, Kanban) from the test design and execution perspective
    • Experience implementing test strategies for use with agile development teams
    • Ability to work independently, triage issues, and prioritize tasks
    • Strong team player – we are looking for a true collaborator
    • Demonstrated proficiency in creating technical documentation
    • Demonstrated working proficiency of one of the following languages:  Python, Ruby, Java, or C++
    • Proven knowledge of Quality Engineering methods, procedures, processes, tools and demonstrated ability to apply that knowledge to testing based on complex test scenarios
    • Ability to build relationships, collaborate with and influence cross-functional teams within your area of responsibility
    • Strong knowledge of cloud computing
    • Strong Leadership skills
    • Excellent written and verbal communication, problem solving, interpersonal, and time management skills
    • Working experience utilizing Continuous Integration concepts and streamlined delivery of code
    • Familiarity with advanced software/testing methodologies such as TDD
    • Familiarity with Performance Testing
    • Experience working in cloud computing