• Migrations Engineer (REMOTE) - Professional Services

    Location(s) US-TX-San Antonio | US-TX-Austin | US-Remote | US-VA-Blacksburg | US-NJ-Jersey City | US-MA-Boston | US-IL-Chicago
    Req #
    40038
    Category
    Customer Relationship & Support, Professional Services, System Administration / Engineering
  • About Rackspace

    Rackspace is modernizing IT in today’s multi-cloud world. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. We serve over 50% of the Fortune 100 companies & customers in 120 countries around the globe. Our achievements are powered by our people – we call them Rackers.  We grow & thrive through world-class development opportunities, learning & selling bleeding-edge technologies & solutions, and most importantly, connecting with each other (the best & brightest in the industry). Are you a Racker? Join us!

     

    More on Rackspace

     

    Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

    Overview & Responsibilities

    Rackspace is hiring Migrations Engineers to join our Professional Services team full time in San Antonio or Remote Work from Home in the USA for exceptional candidates.

     

    Overview & Responsibilities:

    Do you enjoy working with leading platform technologies, and have a desire to help customers migrate their workloads from on-premise solutions to public and private clouds? Are you experienced in core systems administrator (windows or linux), migration techniques/tooling and have proven track-record of troubleshooting difficult issues in real-time?

     

    Rackspace’s rapidly growing Professional Services team is looking to hire candidates with hands-on experience migrating applications/data across all the industry leading private and public cloud platforms. Migrating an organizations data and applications to modern public and private cloud solutions is one of the most important steps in any cloud journey, and Rackspace is looking to add key talent that can deliver efficient and effective migrations for our customers. We pride ourselves on great customer experiences and outcomes, and look for our Rackers to take the same pride in their roles.

     

    A successful candidate must have systems administration experience with Linux or Windows operating systems; hands-on experience with traditional hosting technologies (e.g. server virtualization, dedicated hosting); public cloud experience with one or more leading cloud providers (AWS, Azure, Google, Alibaba); experience integrating customer applications with cloud services and Rackspace technologies (e.g. monitoring, networking, backups); experience working with remote teams across timezones, and collaboratively creating / improving standard operating procedures and runbooks is key.

     

    RESPONSIBILITIES: 

    • Execute migrations using workload migration tools
    • Create, maintain, and use Standard Operating Procedures (SOP’s) for migration execution
    • Create, maintain, and execute migration runbooks/tasks
    • Work with Engagement/Project Managers to provide timely status updates on project/engagement
    • Multi-task in an environment of changing priorities
    • Work within and across Agile teams to design, implement, test and support technical solutions across a full stack of technologies
    • Work closely across teams (Support, Solution Architecture) and peers to establish and follow best practices while solving customer problems
    • Continually expand knowledge in the areas of new technological developments and trends

    Qualifications

    REQUIRED BEHAVIORS/SKILLS: 

    • Up to 50% Travel required when needed. 
    • Good written and verbal communications skills
    • Solid problem-solving abilities coupled with a bias for action
    • Experience working with enterprise customers
    • Demonstrated, strong analysis capabilities and technical knowledge by providing supportable technical solutions
    • Attention to detail in documenting information and ability to show ownership of follow through in customer resolutions
    • Expertise in OS, networking and cloud architecture fundamentals
    • Hands-on knowledge for migrating OS workloads
    • Strong CLI and API technology use experience (e.g. PowerShell, Python, Ruby, Bash, YAML or JSON)
    • Knowledge of core cloud products and services (e.g. AWS, Azure, Google, Alibaba)
    • Understanding of migration concepts and mechanisms (e.g. The 6 R’s; synchronization mechanisms - block, image, file; sequencing and application grouping; landing zone/blueprints

     

    DESIRABLE BEHAVIORS/SKILLS:

    • Bi-lingual skills a plus, must be fluent in English
    • General knowledge of areas of business operations beyond IT
    • Professional Services consulting/engineering experience
    • Working knowledge or exposure to Agile teams
    • Experience of broader additional Cloud Product sets such as server-less, data analytics, automation, etc.

     

    EXPERIENCE/EDUCATION: 

    • Requires a high school diploma/GED or equivalent.  Associate degree in technical field preferred.
    • 5 - 7 years of relevant technical experience required, including a minimum of 2 years of engineering experience in migration, implementation, and production management
    • Advanced knowledge and experience on at least one industry leading platform
    • At least one top tier technical certifications in a highly desired technology domain preferred.