• Professional Services Delivery Engineer II-3

    Location(s) IN-Gurgaon
    Req #
    Professional Services, VMWare
  • About Rackspace

    Rackspace is modernizing IT in today’s multi-cloud world. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. We serve over 50% of the Fortune 100 companies & customers in 120 countries around the globe. Our achievements are powered by our people – we call them Rackers.  We grow & thrive through world-class development opportunities, learning & selling bleeding-edge technologies & solutions, and most importantly, connecting with each other (the best & brightest in the industry). Are you a Racker? Join us!


    More on Rackspace


    Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

    Overview & Responsibilities


    • Execute migrations using workload migration tools to Hyper – V and VMware
    • Create, maintain, and use Standard Operating Procedures (SOP’s) for migration execution
    • Create, maintain, and execute migration runbooks/tasks
    • Work with Engagement/Project Managers to provide timely status updates on project/engagement
    • Multi-task in an environment of changing priorities
    • Work within and across Agile teams to design, implement, test and support technical solutions across a full stack of technologies
    • Work closely across FAWS teams (Support, Solution Architecture) and peers to establish and follow best practices while solving customer problems
    • Continually expand knowledge in the areas of new technological developments and trends



    • Good written and verbal communications skills
    • Solid problem-solving abilities coupled with a bias for action
    • Experience working with a range of customers (SMB, MM and Enterprise)
    • Demonstrated, strong analysis capabilities and technical knowledge by providing supportable technical solutions
    • Attention to detail in documenting information and ability to show ownership of follow through in customer resolutions
    • Expertise in OS, networking and cloud architecture fundamentals
    • Hands-on knowledge for migrating OS workloads to VMware
    • Knowledge CLI and API technology use experience (e.g. PowerShell, Python, Ruby, Bash, YAML or JSON)
    • Understanding of migration concepts and mechanisms (e.g. The 6 R’s; synchronization mechanisms - block, image, file; sequencing and application grouping; landing zone/blueprints



    • Requires a high school diploma/GED or equivalent
    • 6- 15 years in progressively more technical roles in support or IT professional services.
    • Advanced System Admin Skills Linux/Windows  
    • In-depth working knowledge on Virtualization platforms on Hyper-V and VMware,
    • Candidate should be very strong in windows and virtualization technologies: Microsoft Hyper-V and VMWare.
    • Good Working on knowledge on P2V and V2V Migrations.
    • Advanced knowledge on Robocopy and Microsoft AD.
    • Should have experience performing hardware and OS refresh.
    • Handle projects efficiently, can understand SOW/Implementation/Project plan and its implications. Should be able to challenge implementation plan for improvements.
    • Can manage all stages of the migration.
    • Should know how to establish connectivity between application and DB.
    • Knowledge on application troubleshooting post migration.
    • Migration tool experience RSYNC, Robocopy and River Meadow.
    • Assist in troubleshooting migrations issues.
    • Perform various Microsoft SQL and mysql tasks like backup and restore as a part of DB migration.
    • Excellent communication, interpersonal & presentation skills.
    • Candidate should have good documentation Skills. Can document lessons learned in each migration and share with team.


    Certifications Desired:

    Microsoft Certified Solution Expert MCSE or equivalent

    VMware Certified Professional 6 Data Center Virtualization