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As the Senior Manager for TES Site Reliability Engineering, you’ll lead two teams comprised of Systems and Network Engineers that build solutions to enhance availability, performance and stability of our internal platforms for teams across Rackspace. You'll define processes and lead your team to respond effectively to alerts, tickets, calls and in addition manage ongoing project work. Your team will be working in both production and non-production environments focusing on the SRE core tenants. The best person for this role is someone who has strong leadership experience, understands in depth engineering and networking concepts and has a very collaborative spirit. Your able to manage a project from vision to implementation with little to no guidance. You take a proactive approach to resolve issues before they even exist, ensuring that your internal customers and partners can do their job without issue. You love partnering with developers, engineers and operations teams to drive solutions for your customers.
In this role you will: