• Director, Data Center - US

    Location(s) US-MO-Kansas City
    Req #
    Data Center Operations
  • About Rackspace

    Rackspace is modernizing IT in today’s multi-cloud world. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. We serve over 50% of the Fortune 100 companies & customers in 120 countries around the globe. Our achievements are powered by our people – we call them Rackers.  We grow & thrive through world-class development opportunities, learning & selling bleeding-edge technologies & solutions, and most importantly, connecting with each other (the best & brightest in the industry). Are you a Racker? Join us!


    More on Rackspace


    Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

    Overview & Responsibilities

    PRIMARY RESPONSIBILITY: Ensures that production schedules are met and the Data Center maintains 100% uptime. Ensures adherence to quality control standards. Monitors and reports on operation of Data Center to senior management. Recommends changes in procedures or equipment that would increase productivity and better serve Data Center requirements. Implements standardized work procedures that are documented, followed and regularly audited.


    JOB COMPLEXITY: Supervises day-to-day activities of Data Center employees. Coordinates with vendors and contractors to ensure Data Center needs are met in a timely and cost effective manner. Works with finance and Data Center leadership to develop and manage a multimillion dollar budget. Utilize visual metrics to track and display team performance against expectations. Maintains a meticulous level of housekeeping throughout the DC. Recommends employees for hiring, firing, promotions and demotions. Provides input on pay reviews. Prepares and performs performance appraisals.


    7+ years experience in data center management. 7+ years experience in Facilities Management. Experience working in both modes of Data Center Management: deployment and maintenance. 7+ years experience leading large, diverse teams. Proven track record of Change Management and Incident Management.


    KNOWLEDGE/SKILLS/ABILITY: Advanced knowledge Windows/Linux OS, building systems (HVAC, UPS, Electrical, Fire Suppression and Monitoring), Data Center Management and Inventory.