Rackspace is modernizing IT in today’s multi-cloud world. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. We serve over 50% of the Fortune 100 companies & customers in 120 countries around the globe. Our achievements are powered by our people – we call them Rackers. We grow & thrive through world-class development opportunities, learning & selling bleeding-edge technologies & solutions, and most importantly, connecting with each other (the best & brightest in the industry). Are you a Racker? Join us!
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Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
PRIMARY RESPONSIBILITY: Applies a specialized knowledge of solutioning principles and technology to select sales opportunities with moderate to high MRR potential and a specific technology need. Is regarded as an expert inside of Rackspace in a domain applicable to the solutioning team. Works in close collaboration with the sales team and primary Solutions team contact to design specific and innovative components of an overall solution. Leads internal efforts to build credibility within specific technologies as they apply to the Solutions team.
JOB COMPLEXITY: Leads customer workshops to educate on specific technologies and concepts. Elevates the rest of the solutions team in their area of expertise. Supplemental resource on highly specialized customer engagements that require advanced guidance on specific technologies or concepts. Evaluates customer needs and provides customer with direction on technical concepts that solve for current and future challenges. Full understanding of the tools of the solutioning trade (Salesforce, Proposal Tools, Technology Sizing Tools). Responsible for associated activities such as capturing notes and activities in Salesforce and managing deal pipeline. Recognizes buying signs, compelling events, and decision makers. Foresees potential technical and business customer objections early in the sales cycle. Overcomes concerns and lowers customer risk to selecting Rackspace. As a Trusted Advisor, with deep understanding of the customer's business, uncovers both overt and latent pains specific to their specialty domain expertise