• Linux Systems Engineer I/II

    Location(s) US-TX-San Antonio | US-TX-Austin
    Req #
    System Administration / Engineering
  • About Rackspace

    Rackspace is modernizing IT in today’s multi-cloud world. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. We serve over 50% of the Fortune 100 companies & customers in 120 countries around the globe. Our achievements are powered by our people – we call them Rackers.  We grow & thrive through world-class development opportunities, learning & selling bleeding-edge technologies & solutions, and most importantly, connecting with each other (the best & brightest in the industry). Are you a Racker? Join us!


    More on Rackspace


    Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

    Overview & Responsibilities

    PRIMARY RESPONSIBILITY:  At the application/product level, responsible for implementation of intermediate architectural design of hardware, software and/or networking systems. 


    • KNOWLEDGE/SKILLS/ABILITY: Intermediate to advanced knowledge of: OSs and distributions, patching, monitoring, RAID, security, web servers, cluster management, high availability, root cause analysis, systems optimization, configuration and source code management, database administration, scripting language, auth/directory services, backups, caching, SSL certificates, storage, packet analysis, DNS , HTTP, FTP, SNMP, SSH, hardware, virtualization, networking, firewalls, load balancing, troubleshooting, stack trace analysis, methodologies of design and implementation.  Intermediate to advanced knowledge of Linux, Shell Scripting.  Able to resolve problems in a timely manner.  Understand automation principles and design.  Demonstrate ability to learn and adapt to Rackspace specific tools.  Seeks out guidance and knowledge.  Understanding and knowledge of adjacent roles.  Beginning understanding of business impact.
    • JOB COMPLEXITY: Responsible for implementation of basic architectural design of hardware, software and/or networking systems.  Analyzes systems and determines business requirements.  Ensures completeness and compatibility of the technical infrastructure to support system performance.  Keeps informed of new technology. Follows and execute Rackspace change management.  Contribute and organize central store of knowledge.  Attends interdepartmental meetings.  Participates in systems/code reviews and design sessions.  Particpiates in Root Cause Analysis sessions.  Evaluates changes using RPN methods and develop MOPs for changes.  Takes full ownership of problem life cycle.
    • SUPERVISION: Normally receives little instruction on day-to-day work.  General instructions on new assignments.  Mentors junior staff.
    • EXPERIENCE/EDUCATION: Requires 7 years Linux experience with  a minimum of 4 years engineering experience. Bachelor's degree in Computer Science or a related technical field preferred.  RHCE preferred.
    • PHYSICAL DEMANDS: General office environment.  Some stress may occur at times.  Some lifting up to 20 pounds required.